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Nursing Review’s Top 5 Inspiration Nurse: Natalie Bossong

Posted on August 13, 2013

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The Entrepreneur:
Natalie Bossong had to create a business to follow her calling

Name: Natalie Bossong        Position: Director        Works at: Clear Ears
Nursing career: 8 years

When Natalie stumbled across an opening for an aural care nurse specialist during her time working in the UK at the John Radcliffe Hospital in Oxford, she jumped on the opportunity to enter the field.

Upon return to Australia, however, her career in aural care faltered: the role she’d had in the UK didn’t exist in Australia’s public health system. There was a private clinic run by a fellow nurse, but there were no job opportunities at the time.

Natalie went on to complete a postgraduate degree in perioperative nursing, but that nagging desire to work in aural care returned – and Natalie realised it was up to her to go out and make her dream a reality.

She approached Meg Bumpstead – a woman with extensive management and business experience in the healthcare sector – about setting up their own business. From this partnership, the Melbourne-based Clear Ears was born.

“Starting the business has allowed us to provide the service of removal of ear wax by the technique of microsuction and curettage,” Natalie explains. “It is a service that is already provided within Australia by ear, nose and throat specialists, but very few nurses.”

The founding of Clear Ears has not only allowed Natalie to practise through her UK Certificate in Aural Care, but she has also gone on to rewrite the course (with permission) to Australian standards to create a new career pathway for our nurses. This version of the course has been accredited through the Victorian Registration and Qualifications Authority for five years.

Natalie is thrilled about being able to continue in the field she is so passionate about.

“I think if any nurse sees a potential service that is within their scope of practice and beneficial to patients, they should definitely go ahead and give it a go,” she says. “Get advice as to whether it is suitable; you really never know until you give it a try. For me it was two years that I was back before [Meg] and I did all the research and decided to open the business.”

Today, Natalie’s training enables her to volunteer annually for the AusAid and Royal College of Surgeons Pacific islands program, which sends ENT nurses to Vanuatu to provide surgical interventions and education to local communities.

She volunteers for the program as a scrub nurse for ENT, which she also does part-time when at home, at Cabrini Hospital in south-east Melbourne.

Natalie says that as part of her volunteer work she will be providing the Clear Ears course to Vanuatu nurses, hoping to improve the service delivery of aural care.

To view the article in the Nursing Review go to: http://www.nursingreview.com.au/pages/section/article.php?s=Workforce&idArticle=25479

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