Clear Ears Blog
News Article

What precautions are in place to protect me from COVID-19?

Posted on June 28, 2020

A:  To ensure safety and to minimise the risk of transmission between our clients and staff we have implemented the following at the Clinics:

  • Anyone with COVID-19 symptoms will not be permitted in clinic (high temperature, sore throat, cough or shortness of breath). Clients with these symptoms will be asked to re-book when they are symptom free or have a recent letter including negative test results from their GP confirming they are non contagious.
  • If a client arrives at clinic showing symptoms (high temperature, sore throat, cough or shortness of breath) they will be given a mask and asked to leave clinic and to call to reschedule when they arrive home
  • If a client has been confirmed with, or been in contact with a confirmed case of COVID-19; inline with Australian Government guidelines, we request evidence of two negative test results taken 24 hours apart once recovered and  prior to attendance at clinic.
  • Clients are asked to attend on their own if possible, however, one support person may accompany if necessary.
  • Clients will be asked to perform hand hygiene on arrival to clinic
  • Clients will be asked to wear a mask during the procedure when physical distancing is impossible to maintain. If clients do not attend with a mask we will provide them one on arrival to the clinic
  • Clinic appointments have been lengthened to 30 minutes to limit numbers in the clinic, and to allow for extra cleaning between appointments
  • Clear Ears Nurses will be wearing PPE during the procedure including mask, gown and gloves as per current recommended guidelines.
  • Waiting room chairs will be set 1.5m apart to comply with distancing measures
  • Toys and magazines have been removed from the waiting room
  • In house sterilisation has commenced to prevent any potential exposure between hospital supply and our clinics.
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